Service Tag
An app that helps reliably install and selectively repair lights in the field. With the right data and tools at hand, engineers reduce waste and quickly get the light on.
Context
2018–2024
For Philips Lighting / Signify
My role
Design lead
Interaction design
Learnings
Setting a strong way of working with remote teams
Tech (NFC, GPS, etc.)
Obstacles to app adoption
Responsive design
